FAQ's


Frequently Asked Questions

We have ten years of experience providing high quality brand development and website design services to businesses in Bristol, across the South West and South Wales.

Frequently Asked Questions

Will I get email for my domain with a web hosting package?
All website hosting packages include the option of email addresses on their own domain e.g. yourname@mydomain.co.uk.

How long will it take for my web hosting account to be set up?
Web and email hosting is normally activated within 24 hours. However, there are some exceptions and success will usually depend on access to the domain account.

What is a content management system (CMS)?
A Content Management System (CMS) gives you complete editing control over your website allowing you to add or change any content including: adding/removing pages, updating images, news, products descriptions and prices, page content and much more. 

Do I need special tools or skills to use a content management system?
No. It can be accessed from any web browser and if you can use a Microsoft Word or similar, then using our content management system or website editor, will be very simple. We will provide training to use the CMS and ongoing support, allowing you to take control of your website and easily make changes as and when you want to.

Can you build E-commerce websites?
Yes. We have several of options for setting up an e-commerce website, including integration with most popular payment providers.

Will my website show up in Google?
Yes. Website Sorted has over 10 years of experience optimising websites. We design websites with optimisation at the forefront of our minds to ensure that they work well with all search engines like Google, Yahoo! and Bing. Each webpage is optimised for the keywords that you want to promote and we register your website sitemap with the search engines to ensure the site is crawled regularly.

What is web hosting?
Web hosting is the activity of renting web space in order to publish your website online.

Do you provide web hosting?
Yes. We provide both website and email hosting for our customers to ensure total reliability and one point of contact. 

How do I get a domain name?
We will check to confirm that the domain name you are looking for is available to be registered. If the domain is available then we will purchase and register the domain on your behalf, ensuring that you are the registered owner. If the domain is already taken then we will help you choose an alternative.

What is a domain name?
A domain name is a unique address which points to your website e.g. www.websitesorted.com

How much does a website cost?
What your website will cost depends on the number of pages and the functionality required. We offer a transparent fixed price solution so that you can work out the cost. You can see all our website prices here and we offer a free fixed price quote so you know exactly how much the project will cost.

How long will it take to design and build my new website?
This will usually depend on how big the website is e.g. the number of pages required. A simple holding page can be created within 24 hours and more complex projects normally take between four and six weeks depending on the availability of content e.g. text and images. When we know your exact requirements we will complete a full proposal with a realistic end date. 

Are there any hidden costs?
No. We agree a fixed price with you, which means you know exactly what you will pay and all our prices are published online here. A full proposal will always be provided before we start any work and all costs are clearly documented. The only time we would charge additional fees would be in the instances where a client requests changes not included in the proposal e.g. additional pages or some additional material or images for the website after work has commenced. Any additional charges will be discussed and agreed with the customer prior to any work starting.

Will I own the finished product?
Yes.

I don’t live in Bristol or Cardiff, can I use your services?
Yes. By using the telephone, internet and email we can communicate effectively with clients in any location.

Do you outsource overseas?
No, everything we do is in-house to ensure that we have complete control. We will manage your whole project from start to finish and you will only have one point of contact.

I already have a website, but I want a new design. Can you help?
Yes. Call us on 0117 911 4223 for a free no obligation chat. If you prefer, you can email us at info@websitesorted.com or request a FREE QUOTE.

If I request a quote, what happens next?
We meet you to learn more about your business and target market, find out your exact requirements and objectives. We will prepare a free no obligation proposal for you to review and approve. Once approved we will begin the design process providing you with two website designs to review with unlimited design revisions. When the website design is approved we will move on to build the website and add the content. The last phase is to test the website and provide you with the necessary training before the website is made live.

Share by: